One of the most important aspects of our work is Customer Service. It doesn’t matter how neat your pipe work is, if you’ve left a mess behind and upset your customer the project feels worthless. We regularly request feedback from our customers and look to learn and improve on the services we deliver.
This recent picture is one of our team away days. Here we spent the day refining our customer service skills with the help of Sally Roberts from Fun Training for Results.
Investment in your team and seeing the results is one of the best parts of running a business – Thank you Sally Roberts for this fun and effective training day!
There’s definitely a lot more to plumbing, heating and electrics than the job itself!